Privacy Policy
Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy (LCEN), it is specified that our website is published by BELDECOR SARL.
Privacy Policy
Introduction
In the context of using its services, and in particular the services accessible on its website, mobile site, online store, and mobile applications, BELDECOR SARL, as data controller, may collect and process personal data concerning you.
We are committed to respecting the privacy of our prospective and current visitors to our websites, mobile site, online store, and mobile applications. All personal data processing implemented within the framework of the accessible services complies with the applicable local regulations on the protection of personal data and in particular the provisions of the "Data Protection Act" of 6 January 1978 as amended and the General Data Protection Regulation (EU Regulation 2016/679) or "GDPR".
1 - What are our commitments regarding the protection of personal data?
BELDECOR SARL is committed to ensuring a high level of protection for the personal data of its customers, prospects, users of its websites (including its main website, mobile site, online store, and mobile applications), and any other person whose personal data it processes.
BELDECOR SARL is committed to complying with the regulations applicable to all personal data processing it carries out:
Your personal data is processed lawfully, fairly, and transparently;
Your personal data is collected for specified, explicit, and legitimate purposes and is not further processed in a manner incompatible with those purposes;
Your personal data is kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which it is processed;
Your personal data is accurate and kept up to date, and all reasonable steps are taken to ensure that inaccurate data, having regard to the purposes for which it is processed, is erased or rectified without delay.
BELDECOR SARL implements appropriate technical and organizational measures to guarantee a level of security appropriate to the risk inherent in its processing operations, to meet regulatory requirements, and to protect the rights and data of data subjects from the design stage of processing operations.
Furthermore, BELDECOR SARL contractually requires the same level of personal data protection from its subcontractors (service providers, suppliers, etc.).
2 - What personal data do we collect?
A - Depending on the purpose of collection
The personal data we collect varies depending on the purpose of the collection and the Service we provide to you.
Generally, we may collect the following categories of personal data directly from you:
a) personal contact information, such as your first and last name, email address, postal address, and telephone number(s);
b) the login credentials used to access your online account, namely your username and password. This is necessary for us to create a personal user account;
c) communications with us, which may include details of conversations via chat or customer service;
d) demographic information, such as your age, gender, and lifestyle preferences (including your favorite products and your interest in them);
e) browsing history, such as pages visited, date of visit, location during the visit, and IP address;
f) payment information when a purchase or reservation is made on one of our websites, online stores, or applications. Generally, the invoice is issued in your name, with your billing address and payment details such as your credit card or bank account information.
We may also collect personal data about you indirectly when you share content on social media, websites, online stores, or applications related to our products and services, or when you respond to our posts and promotional announcements on social media.
B - Personal Data Concerning Minors
BELDECOR SARL does not collect or process personal data relating to children under 18 years of age without the prior consent of their parents or legal guardians.
If personal data concerning children is collected through our websites, mobile sites, online stores, and mobile applications, parents or legal guardians have the right to object by contacting us at the address indicated at the bottom of this page.
3 - How is personal data collected?
A - Methods of collecting your data
In the course of our relationship, you may provide us with your personal data through various means, including on our websites: website, mobile site, online store, and mobile applications during your internet browsing, purchases, reservations, by filling out various data collection forms, when subscribing to the e-newsletter, when creating an account, when submitting an application, when posting comments on our social media pages, when contacting our establishment, or when you otherwise transmit your personal data to us.
B - IP Address
An IP address is a series of numbers automatically assigned to your computer by your internet service provider each time you connect to the internet. Each time you visit the site, our servers record your activity. We collect IP addresses to analyze website trends. We do not transmit any information that could identify you, meaning that your session will be recorded but will remain anonymous to us. We may use your IP address in cooperation with your internet service provider to identify you if we need to enforce our terms of service to protect our services, customers, or to comply with applicable laws.
C - Cookies
To continuously improve the quality of services offered on our websites (website, mobile site, online store, and mobile application) and ensure they meet your expectations, SARL BELDECOR may use "cookies," text files used to identify your device when you connect to one of our services. The placement of cookies or trackers on your device (computer, tablet, smartphone, etc.) allows SARL BELDECOR to collect information and personal data, depending on your device settings.
Types of cookies used:
a) Cookies essential for using the website. They allow you to use the site's main features, such as purchasing or booking services. By disabling cookies, you will no longer be able to use these features. The information stored cannot be used for commercial purposes.
b) Website performance cookies. Performance cookies allow us to optimize our website and detect any technical problems you may encounter. They allow us to collect information about how you use the site, including the number of visits per page, the number of error messages displayed, the time spent on a page, and the number of clicks on a specific area of the site. The information stored cannot be used for commercial purposes.
c) Functionality cookies. These cookies allow the site to remember choices you have made (such as your username, language preference, or region) and provide more personalized features. These cookies can also be used to remember changes made by the user, such as text size or font. They can also be used to provide services you have requested, such as watching a video or leaving a comment on a blog. The information collected by these cookies can be anonymized and cannot track your browsing activity on other websites. By using our website, you agree to receive this type of cookie on your device.
d) Advertising and marketing cookies. These cookies collect information about your internet browsing habits to provide you with advertisements that are relevant to you and your interests. They also limit the number of times you see an advertisement and help us evaluate the effectiveness of our advertising campaigns. They are generally set by advertising networks with the website operator's permission. They remember visits to a website and share this information with other companies (such as advertisers). Targeting or advertising cookies are often linked to website features provided by the partner company. Information is collected and shared with third parties to provide audience targeting and optimization solutions for advertisers and publishers. No personal data is collected, and no individual can be identified through the collected data.
e) Cookies from third-party websites and social networks: Our website contains links and/or cookies from third-party websites and social networks.
D - Respect for your privacy
We are committed to protecting your privacy and adhere to the following two principles:
- We do not associate any information with your cookies that could directly and personally identify you. Cookies cannot, under any circumstances, reveal your address, date of birth, telephone number, or any other information that could identify you.
- We do not provide any personal information to advertisers or third-party websites that display our interest-based ads.
If your computer or mobile device is used by multiple people, or if it has multiple browsers installed, the content displayed to other users may reflect your preferences. If you wish, you can modify your browser settings.
For more information on how cookies and targeted advertising work, you can visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
E - Links to Third-Party Sites
Our websites: main website, mobile site, online store, and mobile applications may contain links to third-party websites.
We disclaim all responsibility for the collection, use, management, sharing, or disclosure of data and information by these third parties.
The communication of information on third-party sites is governed by the privacy policy and terms of use of those sites. We recommend that you read the privacy policies of these websites before submitting any personal information.
4 - What is the purpose of the data that may be collected?
Your data is primarily used for booking and purchasing purposes (provision of services, specific services, and products), marketing, customer loyalty, promotional activities, commercial information, satisfaction surveys, organizing contests, new services and products designed to improve your customer experience at our establishment, statistical studies, recruitment, after-sales service, and processing your requests and/or complaints. In addition to cases where your consent has been obtained (particularly for sending you personalized offers), the processing of your data for the various purposes mentioned above is necessary:
To ensure the performance of the service contract;
To comply with a legal obligation;
For the legitimate interests pursued by our establishment (including developing new services and offers, improving customer service, etc.).
More specifically, your data is used:
To allow you to benefit from all the services available on our establishment's website, mobile site, online store, and mobile applications: creating a user account, e-newsletter, managing reservations, assistance and complaints, managing loyalty programs, etc.;
To allow you to browse our websites;
To better tailor our information, notifications, offers, and other services to your interests;
To facilitate the completion of administrative formalities related to reservations and purchases.
5 - How long is your data kept?
BELDECOR SARL is committed to retaining your personal data for no longer than is necessary for the purposes for which it is processed.
Retention periods are defined according to the processing purposes implemented by BELDECOR SARL and take into account, in particular, applicable legal provisions imposing a specific retention period for certain categories of data, any applicable statutes of limitations, and the recommendations of the CNIL (French Data Protection Authority) concerning certain categories of data processing.
6 - Who is likely to have access to your personal data?
A - Recipients of your data
The data collected on our website, mobile site, online store, and mobile applications may be shared with our internal staff or with our ancillary service providers (subcontractors, suppliers, banks) for the purpose of fulfilling all or part of the services described above. We remind you that in this context, BELDECOR SARL requires its service providers to implement strict confidentiality and data protection measures.
B - Data transfers outside the European Union
Personal data may be processed outside the European Economic Area (EEA). If this is the case, BELDECOR SARL will take all necessary steps to ensure that this international data transfer has an adequate level of security and appropriate safeguards.
7 - How to exercise your rights?
In accordance with applicable data protection regulations, you may, at any time, exercise your rights of access, rectification, and erasure of your personal data, as well as your rights to restrict and object to its processing and to data portability.
Furthermore, you have the legal right to define instructions regarding the fate of your personal data after your death.
In addition, any person who was a minor at the time their personal data was collected may request its erasure as soon as possible.
These rights can be exercised by mail to the following address:
SARL BELDECOR
2210 ROUTE DE ROANNE
42155 Ouches
France
werner.de-clippel@orange.fr
In this context, please include with your request the information necessary for your identification (surname, first name, email address) as well as any other information necessary to confirm your identity. You also have the right to lodge a complaint with the French Data Protection Authority (CNIL) in the event of a violation of applicable regulations concerning the protection of personal data, and in particular the GDPR.
8 - IT Security / Transaction Security
Ensuring the security and confidentiality of the personal data you entrust to us is a priority for SARL BELDECOR. We therefore implement all appropriate technical and organizational measures, taking into account the nature, scope, and context of the personal data you provide and the risks presented by its processing, to preserve the security of your personal data and, in particular, to prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion, or unauthorized access to this data.
We offer a secure online payment system using the latest technologies.
SARL BELDECOR strives to combat identity theft on the internet. This is why, for example, we use a system to detect fraudulent credit card payments. This system is designed to protect you if your credit card is lost or stolen.
The security and confidentiality of personal data depend on everyone following best practices. Therefore, we urge you not to share your passwords with third parties, to always log out of your profile and social media accounts (especially if they are linked), and to close your browser window at the end of your work session, particularly if you are using a computer shared with others. This will prevent other users from accessing your personal information.
9 - Contact Us
For any further questions regarding this policy or how SARL BELDECOR processes your personal data, please contact us at the following address: werner.de-clippel@orange.fr
10 - Changes to this Statement
SARL BELDECOR reserves the right to amend this Privacy Policy. When we make substantial changes to this Statement, we will post a link to the updated Statement on our website's homepage.
11 - Opting out of telemarketing calls
Users have the option to register on the national opt-out list for telemarketing calls by visiting the following link: https://www.bloctel.gouv.fr/